Testimonials 2017

Sehr informativ und liefert wertvolle Hinweise

Deutschland, Februar 2017

Vielen Dank für den hervorragenden Kundenservice und die schnelle und professionelle Abwicklung.

Deutschland, Februar 2017

Vollauf zufrieden  professionelle Abwicklung!

Deutschland, März 2017

Eine klasse Kundenbetreuuung!

Deutschland, März 2017

Alles super!!!

Deutschland, März 2017

Überarbeitung der Website sinnvoll (es steht zb an 2 stellen ein alter Preis für den Test) ansonsten sehr schnelle Lieferung der Testergebnisse und sehr nette telefonische Kundenbetreuung!

Deutschland, April 2017

Alles perfekt

Deutschland, April 2017

Es ist alles super gelaufen! Keine verstecken Kosten, professionelle Beratung am Telefon, auch bei weiteren Nachfragenicht, sowie Unterschreitung der angegebenen Zeitspanne bis zum Ergebnis um 5 Tage. Ich würde Sie jederzeit weiter empfehlen!!!!

Deutschland, Kann 2017

alles ok

Deutschland, Kann 2017

Alles in allem war der Test sehr einfach und die Ergebnisse waren nach nur 3 Tagen da, toll!. Es war nur schade, dass die Blutprobenröhrchen keinen EU-Standard haben.

Deutschland, Juni 2017
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Abwicklung war okay

Deutschland, Juni 2017

Freundlich  hilfsbereit und schnelles Ergebnis  (innerhalb von 1 Woche)

Deutschland, Juni 2017

Es war alles in bester Ordnung. Vielen Dank dafür.

Deutschland, Juli 2017

Eine vorabinformation, dass in der spritze kein zusätzlicher gerinnungshemmer sein darf hätte viel Zeit gespart, denn so mussten wir das prozedere 2 x machen und hatten zudem noch Zusatzkosten. Das wär sehr ärgerlich. Frau Silberschmidt möchte ich besonders positiv erwähnen. Die hat sich rund um die Uhr für uns eingesetzt und stand immer mit Rat und tat zur Seite. Vielen Dank!! MfG

Deutschland, Juli 2017

Ich finde den Test unkompliziert, zügig und unbedingt empfehlenswert für eine Gesundheitsvorsorge und werde ihn weiterempfehlen.

Deutschland, Juli 2017

Danke sehr zufrieden

Deutschland, Juli 2017

Ich war sehr zufrieden dass die Abwicklung seriös und diskret abgelaufen ist

Deutschland, August 2017

Nähere Erklärung der einzelnen Rubriken im Testergebnis.

Deutschland, August 2017

Super schnell und professionell. Danke

Deutschland, August 2017

Freundliches Personal am Telefon. Weiter so :-)

Deutschland, Juli 2017

Testimonials 2015

I would like to thank you and easyDNA staff on the fast and efficient service provided to us.The result came in much earlier than the due date. I emailed Ms Vivian Wong and thanked her for her efficiency in provided the fast result. She mentioned "we do understand the urgency of each report". I would also like to compliment the service of Ms Cecilia, who delivered the test kit personally to me even though it was off her working hours. And also been calling me with her care and concern. And of course, I would like to thank you, Ms Noor for always being there for me whenever I have queries. The services and report of the DNA gave us that peace of mind, which had been boggling us for the past 10 months.Once again Thank You and We will definitely introduce your service to those in need peace of mind.

Singapore , 2014

EasyDNA seemed the best option for me when searching for a paternity test online. They have offices in neighbouring countries and provided quick answers both by email and over the phone to my questions concerning price, method of testing and results delivery time. Their service was both friendly and business-like. The result itself is reassuringly scientific in its presentation! Thank you EasyDNA.

Brunei , 2015

Testimonials 2014

"Firstly thank you to you all for the service provided in getting my DNA testing underway. You make a good team.

Secondly, thank you again for the swift response in finalizing my results. You don't know how much time and effort had been put into getting this arrangement into place as it was ongoing for almost a year and to have it all sorted within 2 weeks is just awesome and therefore I can't take you enough for your service, much appreciated, in fact the great results brought tears over the phone when I contacted my aunt to give her the good news.

Thank you again for your time and May the Good Lord richly bless you all."

Australia & New Zealand, 25th June 2014

"Thank You Erin, Michelle & Sonya in your professional manner in which you conducted this case. The result comes to no surprise to me as I could 100% guarantee the biological relationship with father & child.. Its a shame that the client decided to take this unnecessary approach in the first place after 9.5 yrs to try and delay paying Child Support & the arrears that they are trying to recover from him..& its sad to know that people take these measures!

All the same I appreciate your wonderful support & understanding throughout this case."

Australia & New Zealand, 29th May 2014

"Thanks so much for sending me the test result. I am very impressed with your prompt process. Thanks again for your time."

Australia & New Zealand, 24th April 2014

"Thank you very much for the professional manner in which you have conducted the tests I had requested. The manner in which this delicate situation has been handle by your organisation has been second to none."

Australia & New Zealand, 23rd April 2014

"You guys are doing a good job I must say. U helped me a lot. I am a witness to that."

South Africa, 29th January 2014

Good service.

Australia, 25th December 2014

Ich kann Sie nun weiter empfehlen!

Switzerland, 25th December 2014

Testimonials 2011

"Services were all five star."

 

Australia, 9th February 2011

"My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances."

 

Canada, 3rd March 2011

"Thank you so much for getting back to us in such a timely manner.  This takes off so much pressure and allows them to move on as a family.  Again thank you."

 

Canada, 11th March 2011

"I was very impressed with the whole process and glad to know there is something available at such a reasonable price for people to access."

 

Canada, 11th March 2011

"Thank you, I am very impressed with your efficiency, as you can imagine my clients are very anxious."

 

Australia, 15th March 2011

"Thanks so much for the final result. Now I can put to rest any thought contrary to the results.

I will be very happy to recomment easyDNA in the future should any of my friends or co-workers require such services.

Kind regards"

 

Australia, 5th April 2011

"Awesome customer service! thanks for a great service."

 

Australia & New Zealand, 13th April 2011

"Thank you Vee you have been very helpful :)"

 

Australia & New Zealand, 13th April 2011

"Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )

Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuin concern for your clients. Again, BRAVO !!!"

 

USA, 26th April 2011

"Thank you for your quick response and excellent service. It is appreciated Have a great week"

New Zealand, 26th April 2011

"Thanks for excellent client service by your company"

Haiti, 29th April 2011

"I just wanted to write you a note to tell you thank you for all of your patience, understanding and kindness..

  ...I was reading over the correspondence between us this past few months and I took note of how well you handled my repetitive questions, and rambling.   You handled them with professionalism and dignity.

I’m sure you have to deal with a lot of people on a daily basses with regard to this type of ‘sensitive’ matter. but I wanted to say thank you! You have been fantastic.  I honestly cant say thank you enough. for the time and care you took with me!"

Canada, 13th May 2011

"A life changing email for a group of people.

Thankyou so much."

Canada, 16th May 2011

"Thank you very much & keep up the good work!"

South Africa, 20th May 2011
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"you made it so easy very professional many thanks."

Australia & New Zealand, 20th May 2011

"Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test."

South Africa, 10th June 2011

"Hi Team, A big thank you to everyone for doing the DNA test.  This has made my life an easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work."

New Zealand, 22nd June 2011

"thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador."

South Africa, 25th June 2011

"It was my first experience, and with people willing to help u understand is great, so great overall service, thanks."

Australia & New Zealand, 29th June 2011

"Results came through sooner than expected. Thank you for helping me find my family."

 

Australia & New Zealand, 12th July 2011

"I appreciate very much, excellent service.  Best Regards"

 

New Zealand, 21st July 2011

"Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient."

South Africa, 23rd August 2011

"I have been pleasantly surprised with the high standard of professionalism and prompt communication. My concerns seemed to be important and my case was dealt with sensitively. Even when I called the Auckland office, they were informatuve, friendly and re assured me (Was a difficult time for me).

easyDNA is one of the few customer focussed business' left.KudosI would recommend your services to anyone needing them :)

Thank you very very much"

New Zealand, 02nd September 2011

"Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers."

South Africa, 05th September 2011

"Excellent customer service. All my questions were answered very promptly and clearly. Thank you very much."

 

Australia & New Zealand, 22nd September 2011

"What an awesome company!

Thanks again so very much! I really appreciate it! Have a great day!"

Australia, 04th October 2011

"I was afraid my citizenship application could be delayed because of the DNA test, but  easyDNA has really exceeded my expectations!"

Australia, 06th November 2011

Testimonials 2010

"I would like to take this opportunity to thank you for your time and prompt response."

Ireland, 19th January 2010

"I cannot thank you enough for your understanding and efficient professional communication, you have been great to deal with. You are certainly a credit to the profession you are in and have a great insight into the sensitive nature of the test."

Australia, 19th January 2010

"Its a relief and I'm so happy with your professional service your a credit to the industry."

Ireland, 4th February 2010

"I am deeply grateful. The result is well worth the money spent. I won't take up your time with all the reasons why I had doubts.  I was not the only one who had doubts. I have loved all three sons equally but this one has been the closest throughout our lives.  Of them all he has been the most responsive and the most receptive to whatever teaching I have been able to give. If the results had gone the other way I have no idea how I would have coped - probably gone mad. So you can rest assured that your work is profoundly beneficial.

I am deeply grateful for the way you have dealt with this matter which allows me to really enjoy whatever years I have got left. It also lets me feel able to commit to his children, my grandchildren. It also inclines me to trust that my wife of those days did nothing to delude me about the other two sons and grandchildren from them.Please believe in the immense value of the work you do and in the sensitive and responsible approach that you bring to the task."

Australia, 5th February 2010

"Thank you for your email. Thank your company for the services you have provided for me and our family! I can not sing your praises enough! What an excellent company to deal with! Thank you once again for emailing me so early and putting all our minds at rest!"

United Kingdom, 23rd February 2010

"I would like to thank you for the manner in which you addressed my request and how easy the process was. Although confused by the initial results, Kathy and Andrew, the director, were very helpful in their response and the further testing that showed my fraternal twin and I were in fact born of the same father. Thanks again for the wonderful service I received."

USA, 9th March 2010

"Thank  you guys, At last ......I am relieved now ! Now I can do everything for my kid without taking a second thought! Please keep up the good work! Cheers."

South Africa, 18th March 2010

"Thank you so much for your help. The best money I have ever spent. You have provided a wonderful service and hopefully I will never need you again!"

Australia, 2nd April 2010

"I thank you for your email, although it is not the result I wanted to hear I sincerely thank you for the certainty we now have."

New Zealand, 7th May 2010

"My experience with easyDNA was great all my questions were answered very quickly with information that was very valuable. I felt safe ordering the test on line and the results were easy to understand, I got a very good result for the difficult tests I needed. I would strongly recommend them to anyone."

Australia, 15th May 2010
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"Thank you for the results.  Even though we are very surprised by them and not what we expected, it's good to know the truth once and for all."

Canada, 22nd June 2010

"What a great Service, Thank you sooo much for getting back to us so quick and letting us know... Very Happy Customer..."

Australia, 13th August 2010

"easyDNA, I just wanna say thank you for everything. Good job and God bless."

New Zealand, 27th August 2010

"Many thanks for all your help and support"

United Kingdom, 3rd September 2010

"Its been a little while since I received my DNA results, however, even thou it wasn't the outcome I may of wanted, I'm very grateful for all the support via telephone and email. Many thanks for every thing and your company will be recommended to others."

Canada, 16th September 2010

"Thank you very much.......you made my day and my year!"

Canada, 22nd September 2010

"Many, many thanks for your assistance and high standards of professionalism and constant updates. You have helped us more than you will ever know!"

South Africa, 18th October 2010

"Thank you for the results. Delighted they were processed so quickly and that they are brothers.  That’s after years of wondering - this should have been done years ago."

Ireland, 26th October 2010

"Thanks for the prompt response."

South Africa, 1st December 2010

"Dear easyDNA, I received the DNA result you posted to me and I have read and understand it. I thank your company very much for your quick response during the course of the test. Looking forward to do more business with you, thanks."

South Africa, 2nd December 2010

Testimonials 2009

"Thanks very much for all you've done."

Australia, 7th January 2009

"I am very appreciated for your excellent service and wishing you a healthy ,happy , prosperous year , young and beatiful for ever"

Australia, 27th April 2009

"Thank you for getting the report back to me so quick. I really appreciate the extra effort and thank you for you best wishes."

Australia, 2nd May 2009

"Now thing's have settled down a little with me finding my biological father I would like to thank you so very very much for everything you have done to help us throughout our DNA testing process. We couldn't of asked for a better service and we so appreciate everything you have done.

It has taken 16 long years of searching for my dad and now we've found each other we are looking forward to catching up on all the lost years & already we are very bonded & have contact every day :) Mandy as far as I'm concerned your a gem & keep up the great service that you have provided for us. Brilliant!

Thank you so much again & all the very best to you :)"

Australia, 28th May 2009

"I just want to Thank You! you have made this extremely hard and difficult situation very easy and uncomplicated. Thank you once again."

New Zealand, 9th June 2009

"I just wanted to say a quick thank you to all involved for an effortless and smooth service I have received from the team. I expected things to be more complicated than they were and I'm glad I chose easyDNA for handling my case with speed and clear polite communication. Thank you!"

United Kingdom, 11th June 2009

"Thanks for you prompt results"

United Kingdom, 15th September 2009
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"Thank you so very much for your prompt reply to my enquiry. Our circumstances have been very tragic, and it has taken me quite some time to get my head around the full implications of this DNA result. Thank you again, the assistance you and EasyDNA have provided to my family has been invaluable, and we are so very grateful."

Australia, 21st September 2009

"I have to say a very big thank-you to you guys for your sensitivity and level of service. Yes, we had received the results and they have finally put to rest any doubts so that we can all move forward now and love this little girl unreservedly."

Australia, 25th September 2009

"Thank you so much for providing peace of mind for us.  We are overwhelmed and overjoyed at this news!  What a wonderful service you have provided to this family. Thank you, thank you, thank you!"

Canada, 15th October 2009

"Thank you Mandy and to easyDNA, for getting the results through so quickly!"

Australia, 27th October 2009

"Thank you for the email and the time you spent to listen & talk to me. Not being able to talk to anyone has been very hard and depressing, I really appreciate it. Thank you so much."

Australia, 3rd November 2009

"Many thanks for you email.  I can confirm that I received the results of the DNA twin test and that I was very pleased with the service that you provided."

United Kingdom, 11th November 2009